KHAIRI, M.; MUKTI, Y. Y.; RAHMATILLAH, I. Usulan Peningkatan Kualitas Pelayanan di Rumah Makan Bu Cucu Menggunakan Metode Importance Performance Analysis dan Tree Diagram. e-Proceeding FTI, [S. l.], v. 1, n. 1, 2022. Disponível em: https://eproceeding.itenas.ac.id/index.php/fti/article/view/1023. Acesso em: 1 feb. 2026.