ROSMALA, D.; RACHMANIAR, L. R. Perancangan Chatbot Telegram Untuk Pelayanan Jasa Suatu Perusahaan. e-Proceeding FTI, [S. l.], v. 1, n. 1, 2022. Disponível em: https://eproceeding.itenas.ac.id/index.php/fti/article/view/967. Acesso em: 1 feb. 2026.