KHATAMI, M. I.; YUNIAR. USULAN PERBAIKAN KUALITAS PELAYANAN DI KLINIK Y MENGGUNAKAN METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA) DAN TREE DIAGRAM. e-Proceeding FTI, [S. l.], 2024. Disponível em: https://eproceeding.itenas.ac.id/index.php/fti/article/view/3102. Acesso em: 10 mar. 2026.