BACHRI, T. A. .; RUKMI, H. S. ANALISIS KUALITAS PELAYANAN DITJEN ILMATE MENGGUNAKAN IMPORTANCE PERFORMANCE ANALYSIS. e-Proceeding FTI, [S. l.], 2024. Disponível em: https://eproceeding.itenas.ac.id/index.php/fti/article/view/3122. Acesso em: 10 mar. 2026.